-Your name
-Your address, including both the street address and apartment number
-Your contact number
-A brief description of the emergency
A maintenance person will be immediately paged once you hang up and will call you back as soon as possible.
If you are calling because you are locked out of your unit, be prepared to show a photo ID to the responding maintenance person. The maintenance person may also take your photograph based upon their own discretion. A fee of $40 is due at the time of admittance and is to be paid directly to the responding maintenance employee plus the office will bill you for an hour of labor. If the lock out happens between the hours of 11:00 pm and 6:00 am, you need to pay $40 to the responding maintenance person immediately, and the office will bill you for two hours of labor.
REMEMBER - This service is for maintenance emergencies ONLY. Please do not page maintenance for anything else, such as noise complaints, rent, police matters, or non-emergency maintenance. Abuse of the system will result in a minimum $50 fine.
If you are not able to leave a voicemail for emergency maintenance by calling the office number, please call 207-400-2343. This number is to be used ONLY if you cannot leave a message with the office phone system.
If you have an issue with a CSC laundry machine, please report it directly to CSC Serviceworks at www.cscsw.com to request service or a refund.